From 20 December 2020 to 20 January 2021 included, From 14 March 2020 to 31 October 2020 included, From 16 March 2020 to 18 October 2020 included* MSC Cruises Norwegian Cruise Line. Do you have a Future Cruise Credit voucher? • Onboard credit based on the original cruise length*. Daily temperature checks are also carried out on board. If the future booking is of higher value than the original one, you will have to pay the difference. For all cruises until October 31st and additional ones on specific itineraries that have been cancelled as stated here, we will offer you: • a future cruise credit voucher equal to the value of the amount collected by MSC Cruises … Alternatively, guests will be offered a Future Cruise Credit that can be used on any sailings departing on or before 31 December 2021. Important update (20 Jan, 2021. ): In connection with the new measures just introduced with the new DPCM by the Italian government for the Christmas and New Year period, MSC Cruises will temporarily pause the operation of MSC … The Future Cruise Credit can be applied to any sailing departing on or before December 31, 2021. If not entirely spent, this ship board credit will be refunded at the end of the new cruise. For groups confirmed but not booked, no voucher will be issued. For example, if the cruise fare is USD/€500, and the flight is USD/€300 and transfer USD/€100 guests will receive total Future Cruise credit of USD/€900. We are working together with leading international experts in the fields of Medicine, Public Health and related scientific disciplines to develop and validate our health and safety measures. MSC Cruises originally told the Miami Herald it had confirmed a case on the MSC Divina. MSC Cruises. Our guests are kindly invited to regularly check the list for the latest updates. © 2021 USA TODAY, a division of Gannett Satellite Information Network, LLC. LATHER supplies top hotels with spa-worthy products containing ingredients like lemongrass, lavender lime, bergamot and mint thyme. USA TODAY. Y ou can select any cruise on any ship with any itinerary in the MSC Cruises fleet. Infants between 0-1 years will be covered by the insurance at no additional costs. MSC Cruises’ 2019 Sustainability Report outlines the Company’s vision to become an environmental leader in the global maritime sector and draws pathway to embrace sustainable future This is in … The company has canceled several sailings for next year: Passengers affected by the summer 2021 itinerary changes can redirect funds to any other ship and receive a $50 shipboard credit per person. When it comes to pillows, the more, the better. Guests who are booked on a cruise starting from September 26th to October 18th that has been cancelled will be offered to move their booking on MSC Grandiosa with additional benefits. The MSC Cruises family of guests and crew is at the centre of everything we do, and your health and safety are of utmost importance to us. MIDDELLANDSE ZEE CRUISES - MSC Magnifica en MSC Grandiosa . All guests have to fill out … MSC Cruises canceled three voyages that were scheduled to sail from Shanghai to Japan on Feb. 1, 5 and 9, and on Thursday announced new measures. A link has been posted to your Facebook feed. The Geneva-based line said that no … Answer 1 of 51: Hi We booked a cruise stay with imagine 5 day in India and a 9 day cruise Singapore to Tokyo. Please call our Contact Centre or consult your Travel Agent for any additional information. • On board credit based on the original cruise length which was cancelled*. You will receive the Future Cruise Credit voucher for each booking which sailing has been cancelled by MSC Cruises. MSC … Cancellation policies have changed. Cancelled all cruises to the Caribbean and The Bahamas, including sailings on MSC Meraviglia and MSC Armonia from Miami and MSC Seaside from Orlando (Port Canaveral) … We confirmed the voluntarily further extension of the halt of operations of our ships operating from U.S. ports in the Caribbean until October 31, 2020. It cannot be transferred. Instead, guests who are resident in Schengen countries booked a Caribbean cruise from September 16th to October 31st  can transfer their booking to either MSC Grandiosa or MSC Magnifica taking advantage of the benefits included in the offer: upgrading of category and/or at least one complimentary excursion. Royal Caribbean also announced it would cancel sailings to Alaska, Canada and New England through October. The compensation packages listed in the table above apply only to the cancelled cruises originated by MSC Cruises in relation with the COVID-19 situation worldwide. • Free upgrade Find below the most common Frequently Asked Questions related to cancellations, booking changes and our compensation policy, For Frequently Asked Questions related to Health & Safety, please click here. • No price difference applied on the cruise fare For flights and transfers booked independently from MSC Cruises, this must be checked directly with the relevant service provider. The ship board credit will be granted once and will be effective when the cruise will sail. If your booking was made through a Travel Agency, please contact your travel agent. No, the Future Cruise credit can be redeemed only once. At Swissotel, you can opt for the Down Around, the ergonomically shaped Neck Supporting Pillow Gelax, the classic Feather and Down Pillow or — the piece de resistance — the Stone Pine Pillow. *the onboard credit will be granted to passengers who previously booked a cruise onboard MSC Grandiosa and MSC Magnifica that did not receive a voucher from previous reprotections, and it follows the same rules as per MSC Cruises’ voucher policy. MSC Cruises is adjusting its future plans amid the coronavirus pandemic — including the extension of its fleet-wide halt of cruise operations and some cancellations into 2021.. *the onboard credit will be granted to passengers who previously booked a cruise onboard MSC Grandiosa and MSC Magnifica that did not receive a voucher from previous reprotections, and it follows the same rules as per MSC Cruises’ voucher policy. For the great majority of passengers, MSC Cruises has organized – under the guidance of local authorities – direct charter flights or other transportation by nationality," the cruise line said. Same benefits will be granted for guests who booked a cruise starting from October 18th to October 24th which itinerary has changed: In case some pre-paid items booked on the original cruise are not now available because of a change of ship and/itinerary, we will contact you to process changes as per your customer’s preference. Princess Cruises also is extending its cancellation of some sailings through October. Belangrijke update (7 januari 2021): Wij verwelkomen u aan boord van de MSC Grandiosa (7-nachtcruise), vanaf 24 januari 2021, en aan boord van de MSC … MEDITERRANEAN CRUISES – MSC GRANDIOSA AND MSC MAGNIFICA. Such situation can happen as we are forced to periodically extend the halting of our ship operations. The voucher will be sent anyway, however, no future cruise credit will be shown as no payment has been received from MSC. We are glad that MSC Grandiosa (7-night cruise) and MSC Magnifica (10-night cruise) are at sea in the Mediterranean.. At this present … These clients not accepted onboard, will be eligible for a Future Cruise Credit (FCC) plus an on-board credit benefit (to be adapted according to the conditions granted in each market) that can be used to transfer any such bookings at no cost, to any ship with any itinerary in the MSC Cruises fleet sailing through to December 2021. MSC Cruises South Africa offers cruise holidays in the Mediterranean, Caribbean, Emirates and worldwide. There is nothing like walking into your own spacious bathroom of a five-star hotel, with its soaking tub, rain shower head and fancy toilet, to make you feel pampered. MEDITERRANEAN CRUISES – MSC GRANDIOSA AND MSC MAGNIFICA. No individual voucher will be generated for group bookings. For your convenience, you can choose our new MSC COVID-19 Protection Plan that will provide coverage before, during and after your cruise. Guests who already received an onboard credit because of a previous voucher will not receive any additional onboard credit. After being turned away from two ports in the Caribbean over coronavirus fears, the MSC Cruises’ Meraviglia ship has arrived in Mexico and will dock in the port of Cozumel. The cruise line said that it made the decision due to a number of … The vouchers will be emailed directly to you, detailing the relevant booking number and booking conditions. Imagine emailed to say … Find out more about our Health and Safety Protocol here. Luxury hotel rooms are full of sensory experiences, and the faux fur throw from EDITION Hotels just begs to be touched. Top hotels are now offering pillow menus so you can choose the one(s) you like best. • Onboard credit* If the future booking is of less value than the original one, you will have the opportunity to add-on packages to your future cruise (beverage packages, Excursions, etc…) and leverage the voucher value for such usage up until it is fully spent. The MSC Health & Safety Protocol is in place to protect our guests, crew and the local communities we visit. This applies to guests who were set to sail July 11 to July 31 but had their cruises canceled. Important Update (7 Jan, 2021): We will welcome you on board MSC Grandiosa (7-night cruise) from January 24th, 2021 and MSC Magnifica (10-night cruise) from February 14th, 2021, cruising in the … Alternatively, these Guests will automatically be eligible for a Future Cruise Credit (FCC) plus an on-board credit benefit (to be adapted according to the conditions granted in each market) that can be used to transfer any such bookings at no cost, to any ship with any itinerary in the MSC Cruises fleet sailing through to December 2021. From 16 March 2020 to 16 March 2021 included, From 14 March 2020 to 3 April 2021 included, From 20 March 2020 to 28 March 2021 included, From 28 March 2020 to 28 April 2021 included, From 14 March 2020 to 15 August 2020 included* Courtesy of MSC The global spread of COVID-19, or coronavirus, is causing significant changes to the way we travel. Due to the continued Covid-19 crisis development in many of the countries where we operate, the restrictions imposed by various governments and port authorities and the safety measures we put in place since January, we are forced to adjust or cancel some of our itineraries.. We at MSC Cruises … The Future Cruise Credit is non-transferable, non-refundable. MEDITERRANEAN CRUISES – MSC Magnifica and MSC Grandiosa . Due to the changes we have been forced to apply whether on the itineraries or between ships, we have worked out a reprotection plan offering great benefits to any guest confirming their cruise with us this summer 2020 onboard MSC Grandiosa or MSC Magnifica. MSC will not provide several vouchers related to 1 single original booking. Guests who are booked on the cruises with departure date from 6 November onwards will be offered to move their booking onboard MSC Magnifica or MSC Grandiosa. For MSC Voyagers Club members, it can also be combined with our MSC Voyages selection departures. The company will also add new deployments next year: British cruise line P&O Cruises, a Carnival subsidiary, is canceling all its sailings until Oct. 15 because of the coronavirus pandemic – after a move by Canada to ban cruises and ferries carrying more than 100 people with overnight capacity in its waters through Oct. 31. There is a simple reason that luxury hotels place a piece of chocolate on your pillow at night: it makes you happy. For more information please contact your Travel agent. The centerpiece of every world-class hotel room is a bed so inviting that you're tempted to skip the sightseeing and head off to dreamland instead. Read all about the outstanding onboard and ashore experience with MSC Grandiosa through the reviews from our first cruisers back at sea. The Ship Board credit is a benefit which MSC Cruises grants as an additional benefit to its guests for the cancelled cruises. You can choose your next cruise date when you are ready. The test results will need to be presented at the terminal prior to embarkation and it will have to be printed in hard copy to be hand in the terminal. Otherwise, you can liaise with any insurance company of your choice. Let friends in your social network know what you are reading about. Be sure to read up on the latest information and travel … MSC Cruises requires all guests to have an insurance policy that covers any COVID-19 related risks, including cancellation, repatriation and medical expenses. For any other information please contact our Contact center. For vouchers related to groups, a voucher will be issued and sent to the travel agency. Book your next cruise departing up until 31 December 2021 now and receive up to 400 € of on board credit. MSC will debut two new ships currently under construction, the MSC Virtuosa and MSC Seashore, bringing the company's fleet to 19 ships. Additional travel restrictions for certain nationalities or even particular regions in a country may arise based on the COVID-19 situation. The compensation policy covers all cruises cancelled by MSC Cruises in relation to the extraordinary circumstances the world is currently facing in connection with COVID-19. Passengers need to make a new booking within the next 60 days, or they can submit a refund request to the company or their travel adviser. For groups bookings for which MSC Cruises has already been fully or partially paid, the Future Cruise Credit voucher will be issued and sent to the travel agency, for the same amount initially paid net of any amount refunded. Nothing whispers luxury hotel more than layers of crisp white linens, especially when they're bespoke. This white-on-white bedding was created exclusively for Kimpton hotels by Frette, the highly-coveted brand that has been outfitting top hotels since 1860. A premium coffee maker is a luxury hotel room necessity, and the new Vertuo Next from Nespresso offers the perfect brewing experience. Dallmann Confections, a favorite of some of the world's best hotels. For guests with bookings between Aug. 1 through Oct. 31, they are now eligible for the company's cruise assurance program, which lets passengers cancel trips up to 48 hours in advance of departure and reschedule with a 100% future cruise credit (also for use on a sailing by Dec. 31, 2021). *MSC Grandiosa and MSC Magnifica resumed operations in the Mediterranean for Schengen countries only (Austria, Belgium, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and Switzerland) and in Bulgaria, Croatia and Romania. Alternatively, these Guests will automatically be eligible for a Future Cruise Credit (FCC) plus an on-board credit benefit (to be adapted according to the conditions granted in each market) that can be used to transfer any such bookings at no cost, to any ship with any itinerary in the MSC Cruises fleet sailing through to December 2021. While Canada's ban on cruises has been pushed into the fall, the CDC's no-sail order is set to lift after July 24, and major cruise companies, including Norwegian, Royal Caribbean, Carnival and Disney, have extended their sailing suspensions just past that date. Additionally, they’ll receive a Ship board credit (€/$100 per stateroom for cancelled cruises up to 6 nights). With features including customizable support systems and adjustable lumbar support, the DUX bed is the choice of so many prestigious hotels around the world. The list of high-risk countries is available here. **At this present time and until further notice, our two ships sailings will only welcome guests who are residents in Schengen countries (Belgium, Czech Republic, Denmark, Germany, Estonia, Greece, Spain, France, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Hungary, Malta, the Netherlands, Norway, Austria, Poland, Portugal, Slovenia, Slovakia, Finland, Sweden and Switzerland) and in Bulgaria, Croatia and Romania. From 8 November 2020 to 13 February 2021 included, From 15 March 2020 to 27 March 2021 included, From 16 March 2020 to 22 March 2021 included, From 10 March 2020 to 9 March 2021 included, From 20 March 2020 to 30 January 2021 included, From 22 March 2020 to 28 April 2021 included, From 14 March 2020 to 14 April 2021 included, From 16 March 2020 to 16 April 2021 included, From 19 March 2020 to 28 March 2021 included, From 13 March 2020 to 4 April 2021 included, From 29 March 2020 to 14 November 2020 included. For all bookings related to cancelled cruises, MSC Cruises will issue a voucher with a value equal to the amount already paid to MSC Cruises, net of refunds, and will include the Ship board credit granted as a compensation for the cancelled cruise. What is a future cruise credit and how can you use it if you missed a cruise due to coronavirus? CRUISING, CRUISE SHIPS & THE CORONA VIRUS: ... MSC Cruises, Norwegian Cruise Line and Virgin Cruise Lines, as well as other infrastructure projects allowing the Port to continue … Cunard has cancelled the cruise. MEDITERRANEAN CRUISES – MSC Magnifica and MSC Grandiosa. CDC's no-sail order is set to lift after July 24, Tech cruise ships could implement to combat spread of coronavirus: far-UVC sanitation, contact tracing. The Future Cruise Credit (FCC) vouchers related to these new cancellations will be communicated by the end of August. Guests affected by the cancelled cruises will receive a Future Cruise Credit (FCC), where they have the opportunity to transfer the full amount paid for their cancelled cruise to a future cruise of their choice – on any ship, for any itinerary -- through to the end of 2021. Pre-paid items, including parking and transfers, booked on the original cruise will automatically be transferred onto the new reservation. With the touch of a button, you can have a delicious cup of coffee, espresso or double espresso in your choice of sizes and flavors. Moreover, any guest travelling from any of the countries that are deemed “high risk” by the European Centre for Disease Prevention and Control (ECDC) will need to take an RT-PCR swab test within 72 hours prior to the ship’s departure. For cruises through November 30, you can cancel up to 48 hours … Walk-through portals of Far-UVC light can help sanitize clothing, skin and even air in traffic-heavy areas of cruise ships. The full value of the Future Cruise Credit will apply to the future booking. Important update (18 Jan, 2021) - We will welcome you on board: MSC Grandiosa (7-night cruise) from January 24th, 2021*, MSC Magnifica (10-night cruise) from February 14th, 2021, * The latest ministerial decree issued on 14 January by the Italian Government authorises the resumption of cruise operations under the protection of the MSC Health and Safety Protocol. MSC Cruises wouldn't confirm exact numbers, but the Grandiosa was operating at about 60% of its 6,300 passenger capacity. Sanitize clothing, skin and even air in traffic-heavy areas of cruise ships read all about outstanding! Of Gannett Satellite information Network, LLC Cruises S.A. all rights reserved, for any departure travel restrictions for nationalities! During and after your cruise plans amid the coronavirus pandemic — including the extension of 6,300! 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